Our default shipping method is FedEx Ground but we also offer FedEx 2nd Day Air. You will be offered your choice of Ground or 2nd Day Air when you check out. We can also use FedEx Overnight. Please contact us for those rates.
If you want us to ship your wine to a residential address, please note that an adult signature is required for delivery and the driver will not leave the wine is no adult is home. We can easily ship your wine to a FedEx Office store close to your home or work, where it will be held for you for 5 days.
We do not ship when weather conditions are very hot or very cold along the route that your wine will take. We will try to contact you before we ship your wine and you will have the opportunity to give us additional shipping instructions. If you have any questions or concerns about shipping, or anything else regarding your order, please contact us immediately at email@example.com after placing your order.
Our shipping rates are based on our actual costs for packing materials and shipping. We do the packing and shipping ourselves and we don’t charge for our own labor. We reserve the right to modify our shipping policy and rates as warranted by rapidly changing shipping regulations.
If your state or country is not on our list of shipping destinations, please contact us to discuss shipping alternatives.
All wines are sold in California and title passes to the buyer in California. We make no representation as to the legal rights of anyone to import wine into any state outside of California. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order. The buyer is solely responsible for the shipment of wines. In placing your order, you represent to us that you are at least 21 years old and that the person to whom the wine will be delivered is also at least 21 years old. At the time of delivery, all shipments require the signature of an adult who must show identification proving he or she is at least 21 years old.
We will replace or refund you for wine that is damaged or flawed. If the same wine is no longer available, we will offer you another wine of comparable value, but you may choose to receive a refund instead. Please contact us immediately by email (firstname.lastname@example.org) to arrange replacement or refund if you receive damaged or flawed wine.
We cannot however be held responsible for wine that is lost or stolen or after three delivery attempts by the carrier. Incorrect delivery information (including zip code mistakes), incorrect addresses or re-routing of packages at the point of delivery will result in an extra handling charge for ground or air shipments. If wine is returned to us, you are responsible for subsequent return shipping charges and reshipment charges.